erinptah: nebula (space)
humorist + humanist ([personal profile] erinptah) wrote2023-07-27 09:41 pm

In which I try to write a concise update of What's Going Down At AO3/OTW

Things just will not stop happening, huh?

First, some links to older posts:

New things that have gone down since:

1) Board election season kicked off; here's a timeline, plus collected candidate bios and Q&A responses.
  • Originally this was 7 candidates running for 4 seats (3 full terms + 1 partial)
  • One candidate dropped out before the Q&A stage actually started
  • EOTWR gave their own assessment of the candidates' platforms; it was weirdly, uncomfortably dismissive toward the 3 candidates with Asian names, compared to the 3 with (unspecified ethnicities, but) Anglo names
  • At this point we didn't know the races/ethnicities of the latter group; we just know the judgment went harder on the group who were explicitly, undoubtedly not white. So yeah, that was disappointing

2) AO3 was hit by a DDOS attack that kept the site inaccessible for most of Monday, July 10.
  • All indication is, the culprit was a Russian group that's been going after a wide range of sites, from "a local Swedish airline" to "Reddit"
  • If you haven't heard about the others going down, it's because most of them use industry-standard third-party DDOS protection services (e.g. Cloudflare), and AO3 just...did not?
  • It's honestly hard to explain how wild this is
  • A website that's been up for 10+ years, one of the most popular entertainment sites on the entire planet, and they didn't have safety measures this basic? My dinky little webcomic site gets less than 10K visitors a month, and it still has this
  • Anyway, AO3 gets an emergency install of Cloudflare
  • Reportedly because a fan at Cloudflare personally reached out to AO3's tech guy, and fast-tracked him through the application
This is kind of a perfect microcosm of typical operations at the OTW, for the record.

There are so many people who love AO3, who have relevant skills/expertise/services, and who would volunteer that expertise at the drop of a hat. When the org has the motivation, major changes like this can get accomplished lighting fast!

And when there's an active, critical, site-threatening emergency? The motivation is there!

All the rest of the time? ...We'll form a committee to consider the process for deciding how to select the committee that will recommend changes that other committees could maybe one day make. They'll report back in 6 months, to let the Board know that they're still considering processes.


3) The OTW shut down their Dreamwidth mirror of news posts, after making a general "are readers still invested in this mirror?" update, getting over 50 individual respondents, then claiming this meant people weren't "sufficiently interested."
  • This was not long after DW founder Denise made her first few scathing assessments of the OTW's internal workings, so it's hard not to suspect a little petty retaliation
  • It was also not long before the DDOS attack, which really highlighted the failings of the proposed "just follow the official site's RSS feed!" alternative -- when the site is down, the RSS feed is down
Sidenote: a couple months earlier, OTW officials were also planning a shutdown of AO3's account on Weibo, the main mirror/update platform in mainland China (where AO3 itself is officially blocked (for being too gay)). This plan was worked out without asking anyone, either the readers of the platform or the Chinese-speaking volunteers who were maintaining it.

Last I knew, the Weibo cancellation had itself been canceled, because of the public outcry once the affected volunteers actually heard about it. (Good!)

And, listen, there's a layer of "OTW staff ignoring the concerns of users outside the US" in the Weibo mirror that doesn't apply with the DW mirror.

But it's hard not to wonder if the lesson someone took from the Weibo situation was "if we want to shut something down, first we have to ask if people care. And if they do, we have to come up with an excuse for how it doesn't count."


4) Tag wrangler Dhobi ki Kutti, who's been actively pointing out the OTW's issues, especially around racism (not affiliated with EOTWR, just in general), gets an official wrist-slap for making other volunteers feel "unsafe, stressed, and uncomfortable".

With an admonishment that seems to boil down to "we're not saying you can't talk about things happening at the OTW... just maybe don't quote those things, summarize those things, give examples of those things, link to anyone else talking about those things, or make any conversation at all in a channel where someone who doesn't want to respond to it might be forced to scroll past it."

So, everyone who just got through advocating for "the way you're treating Azarias is BS, she deserves a retraction and an apology" takes a deep breath, and pivots to "the way you're treating Kutti is BS, she deserves a retraction and an apology."

(Look, I haven't backread every message in every channel of OTW Chat Platform...but everything I've seen from Kutti has been perfectly reasonable. She deserves a retraction and an apology.)


5) Election season gets wild.

And, listen, this is still not as dramatic as the year when the entire Board resigned!

(Here's the FFA wiki's recap of the OTW 2015 Elections, if you want to backread how that went down.)

Voting members of the OTW, your vote still matters -- the top 3 candidates will get the full terms, the other 2 will get partial terms.

And no matter how it shakes out, we're getting a Board where 5 of the 7 members are fresh faces with solid platforms. I'm not expecting them to kick the whole org into shape from the ground up...but I can't imagine them making us more dysfunctional than we already are. And I can imagine them making at least a few meaningful things better.
hokuton_punch: An icon of the cover of a Choose Your Own Adventure book, titled "Holy shit you fucked up EVERYTHING." (iconomicon fucked up)

[personal profile] hokuton_punch 2023-07-28 03:07 am (UTC)(link)
Damn, but this has been a RIDE. I'm very glad now that I donated to be able to vote, but - damn...
rheanna: pebbles (Default)

[personal profile] rheanna 2023-07-28 05:45 am (UTC)(link)

Honestly, my main conclusion from all this is that without huge structural reform I can see the OTW collapsing at some point in the next five to ten years and taking AO3 with it, which would be massively disruptive for fandom since we’re all so reliant on it now. The cloud fare thing seems to illustrate that the solid underpinnings of what is a massive website are just not there.

muccamukk: Susan in a white shirt with her uniform jacket slung over her shoulder, looking tired. (B5: Done with the day)

[personal profile] muccamukk 2023-07-28 06:55 am (UTC)(link)
I participated in the first round of #EndOTWRacism, but the way they've talked about the Asian candidates, and how they same to care more about the Denise v. Stitch thing than keeping eyes on the ball has caused me to profoundly tap out of this one.
atamascolily: (Default)

[personal profile] atamascolily 2023-07-28 03:31 pm (UTC)(link)

Thank you for summarizing all of this. One of the most frustrating things about these situations is that the relevant information is diffused/spread across multiple platforms, and it makes it harder to determine exactly what is going on, especially when the official OTW announcements don't provide much in the way of context. (The ongoing Twitter instability doesn't help, either, which makes the OTW's discarding of DW even more annoying.)

When the org has the motivation, major changes like this can get accomplished lighting fast!

That's exactly it, and it's so frustrating to watch this play out over and over again! Either there's a crisis that forces them to act and makes changes instantly OR there's a lot of talk but nothing ever happens, and there doesn't seem to be any middle ground. Not only is it a genuinely terrible way to run an organization, it also means I no longer take the OTW seriously when they say they can't do something immediately, because I've seen them do it when something forces their feet to the fire.

One bright spot in all of this is I have a new appreciation for James, whose name I didn't even know until the last few months or so despite his major role in keeping the site functional.

lb_lee: M.D. making a shocked, confused face (serious thought)

[personal profile] lb_lee 2023-07-28 03:40 pm (UTC)(link)
Mori: goddamn but I am glad I am far, far away from this whole shit hurricane. It's splattering off on the horizon, and I have zero desire to be any closer than I am, far from the fecal blast radius.

(Also this is a good explication why we prefer to do solo little projects. At least there's only us to wrangle!)

(Anonymous) 2023-07-31 09:09 pm (UTC)(link)
Thanks for the write-up! Here are some new developments, in case you wanted to add them:

- The candidate who dropped out in June made a post saying that his dropout was because of Kutti: https://synonymous.dreamwidth.org/9603.html
- A present Chinese candidate gets a racist and targeted question: https://synonymous.dreamwidth.org/9881.html
- Fandom Antiracism (not affiliated with EOTWR) compiles the OTW's unconscionable treatment of Chinese candidates here: https://fandomantiracism.tumblr.com/post/724325873259528192/a-pattern-of-dismissal-and-retaliation-the